The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was incredibly spacious, providing ample room for my family to relax, and the giant beds were perfect for a good night's sleep.” view full review
Accessible Amenities
“The hotel provided various amenities that ensured an inclusive experience, making it comfortable for everyone in our group.” view full review
Delicious Variety
“The breakfast spread was phenomenal, offering a wide selection that satisfied both my kids and me every morning.” view full review
Waterpark Fun
“The waterpark was a highlight of our stay, and my kids had an absolute blast exploring all the slides and pools.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Dryer
Services
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Sun terrace
Garden area
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Jalan Forest City 1,
Gelang Patah,
Malaysia,
Johor
Map view
Jalan Forest City 1,
Gelang Patah,
Malaysia,
Johor
City landmarks
Gelang Patah
Forest City 森林城市
880 m
Beach
Forest City
790 m
Jalan Forest City 1 Lot 101
Glyken Birdnest Museum
880 m
Bridge
Malaysia-Singapore Second Link
4.4
km
10 Tuas West Dr
Raffles Marina
4.9
km
Nearby
Gelang Patah
Forest City 森林城市
350 m
Jalan Forest City 1 Lot 101
Glyken Birdnest Museum
460 m
Restaurants
Sirocco Sky Bar & Restaurant
320 m
Level 13
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Spacious rooms
Beautiful balcony view
Poor cleanliness
Limited dining options
6.2/10
Nice
Rooms
7.7
Location
5.1
Service
8.0
Dining
5.0
Guest reviews
6.2/10
based on 15 reviews
7.9
7.9/10 based on 165 reviews
Ellen
United Kingdom,
October
2024
6.4/10
I had a pleasant stay at this hotel, with clean and beautifully arranged rooms that included fresh flowers, a nice touch that I really appreciated. The service was friendly and helpful, although it would have been better if they catered to more English-speaking guests. The location isn't very convenient for shopping, but it’s ideal for a relaxed weekend getaway. However, the dining options left a bit to be desired, lacking variety and quality. Overall, great for a comfortable stay, but a few improvements could make it even better.
Rooms
8.0
The rooms exceeded my expectations and were adorned with fresh flowers, which was a lovely touch; however, I could hear my neighbors quite clearly when they turned their lights on and off.
Service
7.0
The staff were extremely helpful and courteous, especially when arranging a birthday decoration in my room, but most were mainly Chinese speaking, making communication a bit tricky at times.
Location
6.0
The hotel is quite far from shopping malls, which was a bit inconvenient, but it is super close to the Tuas causeway link, making it handy for crossing borders.
Dining
5.0
The food options were not up to my expectations and really lacked variety; everything could definitely use some improvement.
Facilities
6.0
The facilities were adequate but did not stand out.
Samuel
United Kingdom,
August
2024
5.4/10
I had a mixed experience at this hotel. On the plus side, the rooms are spacious and offer beautiful views of the sea and pool. However, the cleanliness left a lot to be desired, and I encountered a few maintenance issues. The location is quite secluded, making it tough to find nearby dining options, and the dining choices at the hotel are limited.
Rooms
6.0
The rooms are big and clean, with a lovely balcony overlooking the beautiful scenery of the sea and pool. However, there were a lot of tiny ants around, which was disappointing, and the Jacuzzi in the room was not working.
Service
5.0
The service was another downside; some staff members seemed unfriendly, and one even blew a whistle at us! On a positive note, there were staff who assisted me and my wife throughout the day.
Location
5.0
The hotel is quite secluded, and it's challenging to find food and drinks nearby. I felt a bit unsafe with some noisy outsiders around, which detracted from the experience.
Dining
5.0
Dining was just fine but could definitely improve, as the menu had very limited choices. I felt it catered more to a specific type of tourist rather than offering a diverse selection.
Facilities
7.0
I didn't get to truly enjoy the facilities due to the issues with the room, but I did appreciate that there were various services like dry cleaning and laundry available.
Bruce
United Kingdom,
August
2024
5.4/10
I had a mixed experience at this hotel. The rooms were spacious and had a nice balcony with a beautiful view of Singapore, but unfortunately, they were not very clean, especially the floors. The staff was friendly, but communication could have been better, and the location wasn't very convenient with a lot of construction around. The dining options need significant improvement as well, offering little variety and not meeting my expectations.
Rooms
6.0
The rooms were spacious and featured a lovely balcony overlooking Singapore, but the cleanliness left much to be desired, especially the floor.
Service
7.0
The staff were friendly and courteous, but I felt there could be more confidence in communicating with guests.
Location
5.0
The hotel is somewhat secluded and in a ghost town area with lots of construction, making it less ideal for convenience.
Dining
5.0
I was disappointed with the dining options as the food lacked variety and didn't meet my expectations at all.
Facilities
5.0
The hotel has basic facilities, but there isn't much around due to the ongoing construction which limits options.
Spacious rooms
Poor cleanliness
Sally
United States,
August
2024
6.2/10
My stay at the hotel was quite the experience, with spacious rooms offering a great view. However, I was disappointed by the cleanliness, particularly the floors. The staff was friendly and went above and beyond to make us feel special. The location is very secluded, making it a bit challenging to explore nearby shopping areas.
Rooms
7.0
The rooms were spacious and had a lovely balcony overlooking Singapore, providing an awesome view. However, the floors were quite dirty, which was a letdown.
Service
9.0
The staff were very friendly and professional. They surprised us with a birthday cake and song in our room, which was such a nice touch!
Location
5.0
The hotel is in a secluded area, making it hard to travel to shopping spots, especially without a vehicle. It is quite far from the nearest shopping malls.
Dining
5.0
The dining options were poor and didn’t meet my expectations. While there were nice varieties of Chinese food, overall there was a need for improvement.
Facilities
6.0
Facilities were decent, but the lighting around the elevator area could use some improvement for safety.
William
United Kingdom,
August
2024
6.8/10
I had a wonderful stay at this hotel with my family! The views from our corner room were absolutely stunning, truly beyond our expectations for a five-star hotel. The service was friendly and helpful, especially with the birthday decoration they arranged for my room. However, the location felt a bit unsafe at times, and the dining experience didn’t quite meet the five-star standard we were hoping for. Overall, it was a lovely getaway, but a few aspects could be improved.
Rooms
10.0
The rooms were superb with incredible 180-degree views from the corner, which were unbelievable for a five-star hotel.
Service
9.0
The staff were very friendly and helpful, from security to management. They did a great job overcoming any issues.
Location
5.0
The area felt too dark and unsafe at times, especially with drunks making noise outside. There weren’t many food or shopping options nearby.
Dining
5.0
Dining was disappointing as the food options weren't replenished and didn't meet five-star standards.
Facilities
6.0
The facilities were nice but limited in choice, especially at the in-house restaurant.
Raymond
United States,
July
2024
6.0/10
I had a mixed experience at this hotel. On the plus side, the beach views from the rooms were incredible and the staff was super friendly. However, I did have to ask for the floor to be mopped again, which was a bit disappointing. Also, the location felt a bit secluded with limited food options nearby, and the dining experience left much to be desired.
Rooms
7.0
The suite offered a stunning view of the beach, but the cleanliness needed some extra attention as I had to request the floor to be mopped again.
Service
8.0
The staff here is incredibly friendly and helpful, but they could be a bit more confident when interacting with guests.
Location
5.0
While the hotel is in a beautiful area near the beach, it felt quite secluded, and finding food and shopping options was a challenge.
Dining
5.0
The options were quite limited, and the food quality was not as great as I had hoped, which was disappointing.
Facilities
6.0
The hotel had standard facilities, but nothing particularly stood out during my stay.
Michael
United Kingdom,
June
2024
6.8/10
The hotel offers a great and spacious room that's very clean, making it a solid choice for a family getaway. The staff goes above and beyond to assist guests, which is a big plus. However, the dining options left a lot to be desired, with limited choices and poor food replenishment. The location isn't ideal either; it's quite far from shopping and dining options, which makes it inconvenient.
Rooms
9.0
I found the rooms to be huge, clean, and very comfortable, complete with a refrigerator and a full desk.
Service
10.0
From the moment I arrived, the staff treated me just like family. They were super friendly and extremely helpful with anything I needed.
Location
5.0
The hotel is a bit isolated, with not much food or shopping nearby, which made me feel a bit uneasy at times.
Dining
5.0
Unfortunately, the dining experience was disappointing; the food didn't get topped up frequently and the menu was quite limited.
Facilities
6.0
The facilities were decent overall but didn't shine in any specific area.
Ralph
United States,
June
2024
6.8/10
I had a mixed experience during my stay. On the plus side, the hotel is located in an area with a nice view and the staff was incredibly friendly and professional. However, I found the rooms could use some improvements due to noise from neighbors and dust from nearby construction. The dining options were also quite limited, which was a bit disappointing.
Rooms
6.0
The rooms are comfortable, but unfortunately not soundproof enough. I could easily hear my neighbors turning on and off their wall lamps, which was unexpected for a 5-star hotel. Additionally, they were a bit dusty from the construction work nearby.
Service
9.0
The service was fantastic! The staff was very friendly, and I appreciated the helpful advice they provided about the local area.
Location
7.0
The location has great potential and offers a pleasant view, making it enjoyable for a vacation, but it's unfortunate you can't swim at the beach.
Dining
5.0
Dining options weren't very attractive. I found them to be quite okay but could really benefit from more choices.
Facilities
7.0
The facilities were adequate, but not remarkable.
John
United States,
May
2024
7.8/10
I had a solid stay at this hotel with spacious rooms that were clean and great for a family getaway. The staff was really friendly and helpful, which made my experience even better. However, the location was a bit secluded, and I felt it was too far from shopping and restaurants. Overall, I think it’s a decent value for the price, especially during the promotional offer.
Rooms
9.0
The rooms were super big and clean, which made them perfect for our family getaway. The condition was great, and the facilities were well-thought-out.
Service
9.0
The service was very friendly and helpful, from the staff to the security guard. It definitely added a nice touch to our stay.
Location
6.0
The hotel is located far from shopping malls and not much food or shopping options nearby. It's a bit secluded, which can be a con if you're looking for convenience.
Dining
Facilities
7.0
The facilities were decent, but I think they could improve with more amenities in the surrounding area.
Jessica
United States,
April
2024
6.4/10
I recently stayed at this hotel and found it to be a clean and comfortable getaway. The staff was friendly and greeted me by name, which was a nice touch. However, I was quite disappointed with the dining options and the isolated location made it difficult to find food nearby. Overall, it offers great value for money, especially the inclusion of breakfast.
Rooms
9.0
The rooms were very clean and had a lovely view of the sea.
Service
7.0
While the staff was mostly friendly, I felt let down by their language barrier and the limited dining hours.
Location
5.0
The hotel is located quite far from shopping and surrounded by construction sites, making it feel a bit isolated.
Dining
5.0
The dining options were disappointing and didn't meet my expectations.
Facilities
7.0
The facilities were decent, but the pool could use some more amenities.
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